Our regular Property Inspections are a proactive way to ensure properties are
well-maintained. However sometimes things may still break down or malfunction.

Maintenance must be arranged through The Property Boss office:

- By submitting a Maintenance Request online
- Or by calling us on 03 366 5536

If you organise maintenance without contacting us, it will be at your expense (unless in extreme emergency).

To avoid unnecessary call outs of trades people and possible costs to yourself, please read the Maintenance Troubleshooting Guide.

Should you then still need assistance, please immediately report any problems requiring repair or maintenance. This avoids risking injury or further damage.

The trades-person will contact you for access to your property. Should you arrange a time with the trades-person and then not turn up, you will be responsible for the call-out charge.

If an emergency situation arises After Hours/Weekends/Public Holidays, call Asset Solutions: 027 4813069.

This emergency service should only be used for problems with essential services; such as total electricity loss, sewage blockage, water supply, burst pipes or when the property is in danger if repairs are not carried out urgently. Costs incurred for unnecessary emergency assistance or dispatch of trades people for non-essential repairs, will be met by the tenant.

Leave it to
The Boss!

Usha is also a member
of the Independent
Property Managers
Association, which
professionalism and
integrity in the Property Management industry.